The brands that trust
Qmanja Loyalty
Restaurant operators and brand managers running from 3 outlets to 60+ share what changed after switching from spreadsheets and one-off solutions to Qmanja Loyalty.
How Spice Circuit unified loyalty across 14 outlets in one afternoon
Spice Circuit runs 14 outlets across Mumbai, Pune and Bengaluru. Before Qmanja Loyalty, each city had its own points ledger — a custom spreadsheet, manually updated every few days. Guests who moved cities or visited a different location got nothing.
After onboarding to Qmanja Loyalty, co-founder Arjun Rao configured the brand rules in the morning, connected all 14 outlets by mid-afternoon, and ran the first chain-wide earn transaction before dinner service that evening.
"We had loyalty running in three cities but the points were siloed. Now a guest can earn at Bandra and redeem in Pune without us writing a single line of code. That's a game-changer for chain ops."
Trusted across the industry
Finance kept asking what our loyalty liability was. I used to guess. Now I open the dashboard and tell them the exact number, updated every 10 minutes. The audit process became so much simpler.
Set up a dinner-hour multiplier for Friday and Saturday nights in under 5 minutes. Guest footfall during those slots went up measurably within two weeks. The time-wise rules feature is brilliant.
Our previous loyalty vendor needed 3 weeks to add a new outlet. With Qmanja I add the outlet, grab a key, paste it into Qmanja POS, and the outlet is live in under an hour.
When a customer asked for a refund and claimed their points were wrong, I could pull the exact transaction ledger and show them every point ever earned. No more disputes at the counter.
We give dine-in guests a higher multiplier than delivery — it's a single config change and it immediately improved our in-restaurant covers. Delivery apps already have their own loyalty; ours rewards the people who walk through our door.
We had a Diwali campaign — 3x points for a week. Configured in five minutes, activated it that morning, deactivated it after the week. Zero developer involvement. Guests loved it.
The guest ledger is brilliant for customer service. A regular called saying her points were wrong, I looked her up in seconds and could see every transaction since she enrolled. Resolved in 90 seconds.
We connected our cloud POS to Qmanja Loyalty over one weekend using the API docs. The idempotency on order IDs saved us — our POS retries on connectivity drops and not a single guest got double points.
The Excel export is underrated. Every month I download the liability report, paste it into our P&L sheet, and the board gets an accurate number for outstanding loyalty value. No more estimates.
Built for how restaurants actually operate
QSR & fast-casual chains
High volume, fast transactions, multiple cities. Qmanja Loyalty handles the throughput without batching — every earn and redeem is real-time. Outlet managers don't need training beyond "enter the phone number."
Fine dining & casual-dining groups
Higher average bills mean bigger point movements per transaction. Time-wise multipliers for quiet weekday lunches, tier rewards for regulars, and the full redemption flow work exactly the same way — the engine adapts to your bill sizes.
Multi-city operators
Whether your outlets are all in one city or spread across 10, chain-wide points means a guest who earns in Chennai can redeem in Delhi. One dashboard shows you everything — you don't need to log into multiple city-level systems.
Cloud kitchens & delivery brands
Channel multipliers let you distinguish between orders from your own app and third-party delivery platforms. Reward guests who order directly more generously — a concrete incentive to shift them off marketplace apps over time.
Join the brands running Qmanja Loyalty
Start a free 14-day trial — set up your brand, connect an outlet, and run your first loyalty transaction today.